Eden Resort is a 9-story aparthotel with 56 rooms, located in the heart of the Anzère ski resort. With high guest turnover and multiple shared spaces, including a restaurant, bar, reception area, and game room, ensuring seamless WiFi coverage was a major challenge.

One of the main reasons Eden Resort approached us was due to frequent guest complaints about the unreliable WiFi. Many visitors reported connection issues, slow speeds, and frequent disconnections, which negatively impacted their experience. Additionally, the hotel received numerous negative online reviews criticizing the poor internet quality, affecting its reputation. Managing WiFi connectivity in a large aparthotel requires a reliable and scalable solution. Eden Resort faced the following issues

• Inconsistent Coverage: Guests and staff experienced connectivity dead zones, especially in high-traffic areas like the reception and restaurant.
• High Network Load: With dozens of guests streaming, gaming, and working remotely, the existing network struggled to handle the bandwidth demand.
• Lack of Security & Network Segmentation: The absence of a separate staff and guest network posed security risks and reduced overall performance.
• Limited IT Expertise: The hotel lacked an in-house IT team, requiring an easy-to-manage solution with remote monitoring capabilities.
• Tight Deadline: The project had to be completed within one month before the ski season began.

SwissPC designed and deployed a high-performance WiFi network tailored to Eden Resort’s needs. Our solution included:

1. Enterprise-Grade Networking Equipment:
   • UBIQUITI UDM-Pro-Max router/firewall for secure and centralized network management.
   • Multiple UBIQUITI switches, including 24 PoE, 48 PoE, and 8-port switches, to ensure seamless power and data distribution.
2. Full-Coverage WiFi Deployment:
   • 45 strategically installed Ubiquiti WiFi 6 access points to eliminate dead zones and provide seamless connectivity.
   • Mix of U6-IW, U6+, and U6-Pro APs optimized for guest rooms, public areas, and high-traffic zones.
3. Network Optimization & Security:
   • Separate VLANs for guests and staff to enhance security and prioritize hotel operations.
   • Advanced encryption and firewall protection for secure browsing and internal data safety.

Seamless Connectivity Across the Entire Property – Every guest room, common area, and workspace now enjoys strong, stable WiFi. Optimized Network Performance – The system supports high-traffic areas without lag or connectivity drops. Improved Guest Experience – Reliable, high-speed internet access enhances guest satisfaction and hotel reviews. Enhanced Security & Management – Segmented networks protect sensitive hotel operations while providing a hassle-free experience for guests. Cost-Effective & Scalable – A future-proof setup with no monthly licensing fees, easily expandable as the hotel grows.

SwissPC successfully transformed Eden Resort’s WiFi infrastructure, ensuring high-speed, secure, and reliable connectivity across all areas. With a scalable, remotely managed solution in place, the hotel now delivers a superior digital experience for guests while optimizing internal operations. Looking to upgrade your WiFi network? Contact SwissPC to find the right solution for your business!